Free Shipping on All Domestic Orders

Shipping & Returns

These products can ship to virtually any address in the world. Note that there are restrictions on some products and cannot be shipped to international destinations. Please check your local laws and ordinances before purchase.

Shipping and Handling is free in the United States. If you want expedited shipping, please contact me directly and only be charged the additional cost difference. 

For destinations outside the United States, it will be an estimated cost based on the shipping provider you choose. Shipping date estimates may appear on the shipping quotes page.

Return Policy
You may return new, unused items (Custom ordered items are excluded) within 15 days of delivery for a full Store Credit refund.  Prior RO # approval is required.  The return shipping costs will be covered if the return is a result of my error (you received an incorrect or defective item, etc.).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. You will be notified via e-mail of your refund once the product has been received and processed.

Color Disclaimer

Colors may vary from hide to hide as they are natural products that have been through a tanning and dyeing process. The colors shown on the website are the best examples of colors regularly used and I will do my best to match the display photos. However, if you receive a product and the color is not what you expected, please contact me for a store credit return for another color, provided the leash has not been used. I will do my best to accommodate you.